Reference

Deposit, withdraw and verify on bigpari

Money on bigpari moves through the wallets already sitting on your phone — bKash, Nagad, Rocket and Upay — and every deposit lands in your bigpari balance, ready for the lobby.

bKashNagadRocketUpayBank Transfer
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bigpari Deposit, withdraw and verify on bigpari

Wallets and banks we accept

Bangladesh runs on mobile money, so we kept the cashier to the rails you already keep on your phone. bKash and Nagad carry most of what comes through, Rocket and Upay handle the rest, and a bank transfer stays open if your account is -linked. Each option is named on your cashier screen with the field you need to fill, and the same list appears on the payout side. Which rail you see depends on your local law and eligible regions

bKash

The rail most of our deposits arrive on. Send to the number the cashier shows, keep the receipt, and paste the transaction ID if the transfer does not match on its own.

Nagad

Works the same way as bKash inside the cashier. Enter the amount you sent, confirm the receiving number matches the one on screen, then submit it for matching.

Rocket

Handy when your Rocket wallet is the one holding your balance. Same routine: send from your app, type the amount into the cashier, submit and wait for the match.

Upay

A second mobile wallet on the cashier list. Pick it, send the transfer from your Upay app, and confirm the amount so we can tie it to your account.

Bank Transfer

For accounts linked to a bank. Use the details shown on the cashier screen and keep the slip, since the reference number is what our team traces a payment with

bigpari Add money from bKash or Nagad

Add money from bKash or Nagad

Open the cashier from your account drawer and pick the wallet you want to pay from. Our screen shows the receiving number and any charge before you send anything, so you can hold that figure against your own app. You dial the transfer yourself in bKash, Nagad or Rocket — we never ask for your wallet PIN by message or call. Type

the amount you sent back into the cashier and your balance updates once we match the transfer. If a payment sits unmatched, our support team traces it with the transaction ID from your wallet receipt.

  • Open the cashier — Sign in and tap Deposit. The cashier opens in your account drawer, so you do not lose the page you were on.
  • Pick your wallet — Choose bKash, Nagad, Rocket, Upay or a bank transfer. The screen then shows the receiving number and any charge on that rail.
  • Send the amount — Make the transfer in your own wallet app and keep the receipt. The transaction ID on it is what our team needs if the payment stalls.
  • Confirm in the cashier — Enter the amount you sent and submit it. Your balance updates as soon as we tie that transfer to your bigpari account.
bigpari Take your balance back to your wallet

Take your balance back to your wallet

Payouts leave through the same rails deposits come in on. Open the withdrawal screen, choose bKash, Nagad, Rocket, Upay or a bank transfer, then enter the amount you want. We only send to a wallet or bank account held in your own name, which is why the name on your profile has to match the name registered with your wallet. If the

two do not line up, our team asks for a document before the request moves. The screen also shows what is actually available to send, keeping back anything already staked or sitting in a pending request.

  • Open the payout screen — Head to Withdraw from your account menu. Your available balance and any request already in progress are listed on that same screen.
  • Choose the destination — Pick the wallet or bank account you want the money sent to. It has to be in your name and match the name on your profile.
  • Enter the amount — Type the figure and confirm. We show the destination and the amount once more before the request leaves your account.
  • Clear any account check — If verification is not finished yet, we ask for your document first. Send it from the support thread and the request picks up again.
bigpari Verify your bigpari account

Verify your bigpari account

Verification is a one-time step: your name, your photo ID and your wallet number all have to agree. We ask for a clear photo of your National ID or passport plus a selfie holding it, because a payout can only go to a wallet registered in your own name. That check is what stops someone else from taking over your balance. Nothing

you send is public — the documents go to our verification team and stay on your account record. Upload from the verification screen inside your account and our team takes it from there.

  • Fill in your profile name — Enter your name exactly as it reads on your ID and on your wallet registration. A mismatch is the usual reason a check stalls.
  • Upload your ID photo — Send a clear picture of your National ID or passport, all four corners visible and no glare across the text or the photo panel.
  • Add a selfie — Take a photo holding the same ID. Our team uses it to confirm the face against the document you uploaded moments earlier.
  • Track the result — The verification screen shows whether we approved it or need a sharper copy. Once approved, you do not repeat it for later payouts.

What you ask about banking

Most messages our team gets are about a transfer that has not shown up yet, or a payout sitting at verification. Both usually trace back to a name mismatch or a missing transaction ID. Everything you need is on the cashier and verification screens in your own account, so start there. If a figure still looks wrong, message support with the wallet name, the amount and the ID from your receipt, and we can follow the payment through to the end.

bKash, Nagad, Rocket, Upay and bank transfer are the rails on our cashier. What appears on your own screen depends on your local law and eligible regions.

Check the transaction ID on your wallet receipt, then message support with it. The usual cause is a transfer we could not match to your account name or amount.

A payout can only go to a wallet in your own name, so we hold your profile name against your document. It also stops someone else from taking over your balance.

No. The wallet or bank account has to match the name on your profile. A payout to a third party is declined, and a deposit from one can hold up your verification.

The cashier states the accepted range for each rail before you confirm, and that is the figure to go by. We keep it on that screen rather than in messages.

Send the new number to our support team from your registered contact, with your ID ready. We update the payout wallet only after confirming it is held in your name.
Reference

Bigpari Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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